🔄 Refund & Return Policy – ChecknBuyStore
Last Updated: [31/03/2026]
At ChecknBuyStore, we strive to ensure customer satisfaction. This policy outlines the conditions under which returns, refunds, and replacements are handled.
1. Order Cancellation
- Orders can be canceled only before dispatch
- Once an order has been shipped, it cannot be canceled
2. Return Eligibility
You may request a return if:
- The product is damaged, defective, or incorrect
- The item is unused, unopened, and in original packaging
- The return request is made within 7 days of delivery
3. Non-Returnable Items
The following items are not eligible for return:
- Perishable goods (groceries, snacks, dairy products)
- Personal care and hygiene products
- Opened or used items
- Products without original packaging
4. Return Request Process
To initiate a return:
-
Email us at info@checknbuystore.com
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Provide:
- Order ID
- Product details
- Photo/video proof (for damaged or incorrect items)
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Wait for approval from our support team
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Follow the return instructions provided
Note: Returns without prior approval may not be accepted.
5. Refund Policy
- Refunds are processed only after inspection and approval of returned items
- Approved refunds will be issued to the original payment method
- Processing time: 5–7 business days after approval
6. Return Shipping
- If the product is damaged, defective, or incorrect → Return shipping is free
- For all other approved returns → Shipping cost is borne by the customer
7. Replacement Policy
8. International Orders
- Returns may be limited due to international shipping constraints
- Customers may be responsible for return shipping costs
- Customs duties and shipping fees are non-refundable
9. Damaged or Missing Items
- Report damaged or missing items within 24–48 hours of delivery
- Provide photo/video evidence for quick resolution
10. Late or Missing Refunds
If you haven’t received your refund:
- Check your bank account
- Contact your payment provider
- Then contact us for assistance
11. Policy Updates
We reserve the right to update this policy at any time without prior notice.
12. Contact Us
For any return or refund-related queries:
đź“§ info@checknbuystore.com
⚠️ Important Tips (Don’t Skip)
To make this stronger:
- Add return address (if applicable)
- Mention currency for refunds (USD/INR)
- Align this with your Shipping Policy
🔥 Why this version works
- Clear conditions → fewer disputes
- Protects you from misuse
- Builds trust with international customers
- Legally safer wording